Privacy Policy kis981 – How We Protect the Personal Data of Malaysian Casino Players

This Privacy Policy is published by kis981, an online casino entertainment platform operating through the kis981.my domain, dedicated to Malaysian players. This document clearly and transparently outlines how we handle the personal data you provide — or that we collect automatically — when you use our platform, whether via the website, mobile app or any other associated communication channels.

This Privacy Policy applies to all users of the kis981, including visitors who have not yet registered, members with existing accounts, and individuals who contact our support team through any communication channel. We are committed to handling all personal data with integrity, transparency, and in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable Malaysian data protection laws.

At kis981, we believe that player trust is our most valuable asset. We will therefore never take our responsibility to protect your privacy lightly. Every policy set out in this document is the result of careful consideration — not mere formality — and represents a genuine commitment we uphold in every aspect of our platform's daily operations.

kis981 collects your personal data through two primary means — information you provide directly when registering and using the platform, and data collected automatically via tracking technologies as you browse our website.

Data you provide directly:

Automatically collected data:

• IP address and approximate location information (country/region) based on IP
• Web browser type, operating system, and device type used
• Pages visited, time of visit, and navigation patterns within the platform
• Cookie data and session identifiers to maintain your login state and preferences
• Technical performance data and error reports for system maintenance purposes

kis981 collect and use your personal data solely for legitimate purposes directly related to the operation of our platform. The following are the primary purposes for which we collect and use your personal data:

• Registration & Account Management: To create, verify and manage your member account on the platform kis981, including the identity verification (KYC) process required for compliance with Malaysian law.
• Financial Transaction Processing: To process your deposits and withdrawals via your preferred Malaysian payment methods — DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, FPX with Maybank2u and CIMB Clicks — in MYR.
• Gaming Services Provision: To operate all games available on the kis981, ensuring a smooth, secure and fair gaming experience for every member.
• Customer Communication & Support: To send important account-related notices, respond to support enquiries and resolve complaints submitted by you to our team.
• Security & Fraud Prevention: To detect, investigate and prevent fraudulent activity, money laundering, multi-account usage and other breaches of our terms that may occur on the platform.
• Responsible Gaming: To monitor gameplay patterns and provide appropriate assistance to members showing signs of problem gambling, in line with our commitment kis981 towards responsible gaming.
• Legal Compliance: To fulfil the reporting and compliance obligations set out under applicable Malaysian law, including anti-money laundering (AML) requirements.
• Marketing & Promotions (With Consent): To send you information about promotions, bonuses and new games via email or Telegram — only if you have opted in to receive marketing communications from kis981.

kis981 will not use your personal data for any purpose not stated above without first obtaining your consent or complying with applicable legal requirements.

The security of your personal data is the absolute top priority for kis981. We continually invest in cutting-edge security infrastructure to ensure your data remains protected against unauthorised access, theft, loss, or improper disclosure. Our security measures include:

• 256-Bit SSL Encryption: All communications between your device and the kis981 is encrypted using TLS/SSL protocols with 256-bit keys — the highest security standard adopted by financial institutions and banks in Malaysia.
• Stored Data Encryption: Sensitive data stored in our databases, including passwords and financial details, is encrypted using strong cryptographic algorithms — meaning that even if the database were accessed without authorisation, the data would remain unreadable.
• Strict Access Controls: Authorised staff kis981 with a legitimate operational need and who have passed a strict background screening process may access members' personal data. All such access is monitored and recorded for audit purposes.
• 24-Hour Monitoring System: Platform infrastructure kis981 continuously monitored by automated threat detection systems and a dedicated technical security team ready to respond to any anomalies or intrusion attempts.
• Regular Security Audits: We conduct comprehensive security audits on a regular basis, carried out by independent third parties, to identify and address any potential vulnerabilities in our systems before they can be exploited.
• Two-Factor Authentication (2FA): This additional security feature is available to all members kis981 and we encourage the use of 2FA to add an extra layer of protection to your account.

kis981 does not sell, rent, exchange or disclose your personal data to third parties for marketing or commercial purposes. However, in certain limited situations, we may need to share your personal data with the following parties for legitimate operational purposes:

• Payment Service Providers: Transaction information required for processing is shared with Malaysian payment providers such as DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay and FPX-supported banks — solely for the purpose of processing your deposits and withdrawals. All such providers are bound by strict confidentiality agreements and Malaysia's data protection regulations.
• Game Software Providers: Minimum necessary information may be shared with the game platform and Live Casino providers we use to operate our tables and slots — only to the extent required to ensure games function correctly and fair play is maintained.
• Malaysian Authorities: We are required under Malaysian law to disclose certain information to the relevant authorities — such as the Malaysian Anti-Corruption Commission (MACC), the Royal Malaysia Police (PDRM) or financial regulatory bodies — when lawfully requested through the proper legal channels.
• Independent Auditors: Independent auditing firms engaged to conduct security audits, compliance audits, and RNG system verification may require limited access to system data to carry out their work. All auditors are bound by strict confidentiality agreements.

In all of the data-sharing cases described above, kis981 discloses only the minimum data necessary and ensures that all recipient parties adhere to data protection standards equivalent to or higher than those we uphold ourselves.

kis981 retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable Malaysian law — whichever is longer. Once the retention period has expired, your data will be securely deleted or anonymised.

• Active Account Data: Retained for as long as your account remains active on the platform kis981.
• Closed Account Data: Retained for a minimum of 7 years following account closure to meet Malaysian financial record-keeping and legal compliance requirements, including anti-money laundering (AML) obligations.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian financial law requirements.
• Support Communication Records: Retained for 3 years for audit purposes and the resolution of any disputes that may arise.
• Browser Cookie Data: Retention periods vary by cookie type — from session cookies (deleted when the browser is closed) to a maximum of 2 years for user preference cookies.

Once the applicable retention period has expired, kis981 will ensure your personal data is deleted in a secure and irreversible manner, or anonymised so that it can no longer be linked to your identity.

Platform kis981 uses cookies and similar tracking technologies to enhance the user experience, maintain login session security, and understand how members interact with our platform. The types of cookies we use are as follows:

You can manage your cookie settings through your web browser at any time. Please note that disabling essential cookies will affect the functionality and session security of your gaming experience at kis981. For detailed instructions on managing cookies in popular browsers, please refer to your web browser's help section.

As a member kis981 and as a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you hold certain rights in relation to your personal data, all of which we fully respect. These rights include:

To exercise any of the rights above, please contact our support team kis981 via email at [email protected] or via in-platform live chat. We will process your request within 30 business days, and may require additional identity verification before proceeding with requests involving data access or deletion.

Platform kis981 is strictly restricted to individuals aged 18 years and above only. We do not knowingly collect, store or process any personal data from individuals under the age of 18 under any circumstances.

If we discover or are informed that we have inadvertently collected personal data from a minor, we will take immediate action to delete that data from our systems and close the account in question without notice. Parents or guardians who suspect their child has registered on our platform are encouraged to contact our support team kis981 immediately.

kis981 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new Malaysian legal requirements, or changes to the services we offer. It is our policy to notify users of significant changes to this Privacy Policy through the following means:

• A notice published on the platform's main page kis981 for at least 30 days before the changes take effect.
• Email to all registered members with an active email address regarding important changes to the Privacy Policy.
• In-account notifications when you log in to the platform kis981 for the first time after the amendments are published.

Continued use of the platform kis981 after the effective date of the changes will be deemed as your acceptance of the amended Privacy Policy. If you do not agree with the changes made, you have the right to close your account in accordance with the prescribed procedure and request the deletion of your personal data.

If you have any questions, concerns or requests regarding this Privacy Policy or how kis981 handling your personal data, our team is ready to assist you through the following channels:

• Email: [email protected] (response within 1–3 business days)
• Live Chat: Available directly on the platform kis981 — 24 hours a day, 7 days a week
• Telegram: Via the official Telegram channel kis981 for faster communication

For requests related to PDPA rights such as data access, correction or deletion, please clearly state in your message the type of request you are submitting along with your account number kis981 to expedite the identity verification process and the handling of your request.